Help with The Barclays app Using the app
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Can I pay in a cheque on the app?
Yes – use your app to pay in cheques of up to £1000.
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Who can make a video call?
See who can make a video call, and which operating system or browser you need.
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How do I make a payment to someone I’ve paid before?
You can do this in Online Banking, through the Barclays Mobile Banking or Barclays Pingit apps, Telephone Banking or in branch. Find out how here.
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Bank Pay
Try a simple and secure way to pay for online purchases direct from your bank account – even if you don’t bank with us.
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How do I cancel a Direct Debit?
You can cancel a Direct Debit online, in branch or over the phone. Get details here.
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What can I do if there’s a problem with a brand’s logo in the Barclays app?
If a brand’s logo in the Barclays Mobile Banking app is wrong or shouldn’t be there, please contact
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Blind or visual impairment
If you’re blind, have sight-impairment or difficulty reading, we can give you large-print, Braille and audio paperwork and other tools.
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Everyday Saver
Bank with us? Open an account online in minutes
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7 steps to financial self-discovery
Get that all-seeing feeling with the Barclays app, and experience financial self-discovery.
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If I rename my accounts in Online Banking, will they have the same names in the Barclays app?
No, but we’re looking to offer renaming accounts within the app in the future.
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